Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Overview
Kwok Limited operates shoesnntj.com, an online store that sells womens shoes. This Privacy Policy describes the personal information that Kwok Limited collects through shoesnntj.com, the purposes for which that information is used, the circumstances under which it is shared, and the controls available to you. This Privacy Policy applies to every visitor, registered customer, and purchaser who interacts with shoesnntj.com. By accessing shoesnntj.com or placing an order through shoesnntj.com, you acknowledge the practices described in this Privacy Policy.
Information You Provide Directly
Kwok Limited collects the information you enter on shoesnntj.com. This information includes your full name, email address, shipping address, billing address, telephone number, account username and password, order contents, shoe size selections, and delivery instructions. When you contact customer support, Kwok Limited collects the content of your message, your contact details, and any attachment you submit. When you subscribe to marketing messages, Kwok Limited collects your email address and your stated communication preferences. When you submit a product review, Kwok Limited collects the review text, the rating, and the display name you choose.
Information Collected Automatically
Kwok Limited collects technical information each time you access shoesnntj.com. This information includes your IP address, browser type and version, device type, operating system, screen resolution, language settings, referring web address, the pages you view, the products you examine, the search terms you enter, and the times of your visits. Kwok Limited collects this information through server logs and cookies.
Information Received From Third Parties
Kwok Limited receives limited information from payment gateways, shipping carriers, fraud prevention services, and analytics providers. This information includes payment confirmations, transaction identifiers, shipment tracking status, address verification results, and fraud risk signals.
How Information Is Used
Kwok Limited uses personal information to process and fulfill orders, arrange shipment, send order confirmations and status messages, manage customer accounts, answer support requests, process returns and exchanges, detect and prevent fraud, maintain the security of shoesnntj.com, analyze site performance, improve product presentation, and send promotional messages to customers who have opted in. Kwok Limited also uses personal information to comply with legal, tax, and accounting obligations.
Payment Processing
All payment transactions on shoesnntj.com are securely handled by third-party payment gateways. Kwok Limited does not collect, store, or process full credit card numbers, card expiration dates, or card security codes. Payment card details are submitted directly to the payment gateway that processes the transaction. Kwok Limited receives only a confirmation that payment has been completed and a transaction identifier that is used to match the payment to the order. Customers who authorize a payment gateway to retain payment credentials for future purchases do so under that payment gateway's own privacy policy.
Cookies and Similar Technologies
shoesnntj.com uses cookies, web beacons, and local storage. Strictly necessary cookies maintain your shopping cart, preserve your session, and enable secure checkout. Functional cookies remember your language, currency, and size preferences. Analytics cookies measure traffic, page performance, and conversion activity. Advertising cookies record which products you viewed so that relevant recommendations can be displayed. You can block or delete cookies through your browser settings. Blocking strictly necessary cookies prevents shoesnntj.com from completing a purchase.
Sharing of Personal Information
Kwok Limited shares personal information with payment gateways, shipping carriers, email delivery providers, hosting providers, analytics providers, fraud prevention services, and professional advisers. Kwok Limited discloses personal information when required by law, when responding to lawful requests from public authorities, when enforcing the terms that govern shoesnntj.com, and when protecting the rights, property, and safety of Kwok Limited and its customers. If Kwok Limited is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. Kwok Limited does not sell personal information for monetary consideration.
Data Retention
Kwok Limited retains personal information for as long as your account remains open and for the period required to satisfy order records, tax, accounting, and legal obligations. When retention is no longer required, Kwok Limited deletes the information or renders it anonymous.
Security
Kwok Limited protects personal information with encryption in transit, access controls, authentication requirements, and routine monitoring of shoesnntj.com. No transmission method and no storage system is completely secure. Kwok Limited notifies affected customers when a breach occurs and notification is required by applicable law.
Your Rights and Choices
You may request access to the personal information held about you, request correction of inaccurate information, request deletion of your information, request a portable copy of your information, and object to specified processing activities. You may unsubscribe from promotional email at any time by using the unsubscribe link contained in each message. You may close your account at any time. Send requests to [email protected]. Kwok Limited responds to verified requests within the period required by applicable law.
Children's Privacy
shoesnntj.com is intended for customers who are at least 16 years old. Kwok Limited does not knowingly collect personal information from anyone younger than 16. If Kwok Limited learns that personal information has been collected from a person younger than 16, that information is deleted.
International Transfers
Kwok Limited and its service providers may store and process personal information in countries other than your country of residence. Kwok Limited applies contractual safeguards to those transfers.
Third-Party Websites
shoesnntj.com displays links to websites operated by other parties. Kwok Limited does not control those websites and is not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
Kwok Limited may revise this Privacy Policy. The revised version is posted on shoesnntj.com and replaces all earlier versions. Continued use of shoesnntj.com after a revised version is posted constitutes acceptance of the revision.
Contact Information
Questions about this Privacy Policy may be directed to Kwok Limited at [email protected], by telephone at +852 6266 6618, or by mail at 2/F, PopOffice, 9 Tong Yin Street, Tseung Kwan O.